Is HerRoom Legit or Scam? (HerRoom Reviews)

Have you found your lingerie expert yet? If the answer is “No”, that’s still not even a problem! Because I might have a solution for you.

Today, I will introduce you to a brand that knows what they are doing! And is ready to be the expert you’ve been looking for.

HerRoom, the online retail store claims to be an expert and the largest women-owned lingerie shop on the web.

But the question remains, is HerRoom legit? Let’s check it out.

HerRoom Review

HerRoom is the store that serves you with collections of brands. This retail store was founded in 1998 by Tomima Edmark. It is based in Dallas, Texas, USA.

The founder of this online store got the idea that if people can buy almost everything online, then why not lingeries and undergarments?

The site is very organized and easy to use. The founder has inserted every possible way to represent the products without any unclarity. They intended to make the customers know about their fits before purchasing and trying them.

As they wanted to make your lingerie shopping more accessible, they developed the shop in such sections that you enjoy and feel secure while shopping.

They also have another branch called HisRoom which is for men’s undergarments.

Is HerRoom Legit?

HerRoom is serving customers for a long time now and there are both types of opinions about this online shop.

HerRoom is a legit online retail shop. It has been holding on to its popularity for a long time now. And all of their customers have always received their deliveries from the beginning. They are also reviewed by thousands of customers. So you can trust them to get your delivery safely.

HerRoom Products

HerRoom has a great collection of brand products and sizes in its collection. In lingerie shopping, sizes matter the most. That’s why HerRoom has kept a variation of sizes in its collection.

It has all kinds of bras for each of your occasions and regular wear. It also has bras for your every mood.

Along with underwire, strapless, push-up, plus size, and bralette bras, it also has maternity and nursing bras.

There are also panties, thongs, bridal wear, swimwear, sleepwear, shapewear etc. It doesn’t end here! You will find a great selection of leggings, tights, socks, knee-hights, pantyhose and more!

You can choose any of these in different colors and brands like Calvin Klein, Panache, MeMoi, Elomi and more. Its products are also sectioned by features like eco-friendly, hosiery, patterned etc.

HerRoom Products Price

According to HerRoom’s customers, the prices of this shop’s products are reasonable.

You will find products with varieties of prices here. Not only this, they have varieties types of discounts as well.

The prices depend on the sizes, materials and product types. You can even buy a lace panty at only $8! And the prices can increase to $130.

In the designer deals like Chantelle, Natori, Empreinte etc. they provide discounts of up to 50%. On their clearance sale, the percentage increases and becomes up to 70%! And in the favorites section, they cut off up to 30% of the prices.

HerRoom Shipping Policy

HerRoom ships all over the USA and internationally. They ship to over 100 countries.

On the standard shipping method, for the USA, it takes 3-6 days maximum to ship your order for only $5.00. And if your order costs more than $70, you get completely FREE shipping.

Interestingly enough, if you order between Monday to Friday by 12 noon, you will get your delivery the same day!!! For the other days, it will take 5 days or less to deliver your order.

They also have expedited service where you will get your shipments as soon as you want. But in this case, you have to pay more.

In international shipment, the charge depends on the weight of the products, destined location and desired speed. It is suggested to learn the taxes before purchasing.

HerRoom Return Policy

They accept returns of the products that are unworn, unwashed, odor-free and sent back within 30 days after shipment. HerRoom does not take back the “final sale” products.

The return shipping fee is the responsibility of customers. The pre-paid shipping label fee is $7.50. However, if you want you can ship by yourself with a do-it-yourself label.

However, it does not provide any credits or refunds if they receive unsealable or damaged products.

For international returns, they will refund the money after inspecting the returned products. The refund money will be paid in the original form of your payment. It takes a maximum of 5 days.

HerRoom Customer Feedback

HerRoom has very good ratings on online review sites. Let’s check the customer’s feedback briefly now.

In Sitejabber, the customer has shown much love to HerRoom. The rating is 4.64 out of 5! Also, this online store has been the winner in “Customer Choice” for 4 years and counting. Here mos customers praised its amazing selection and enjoyable shopping experience. They expressed satisfaction with the sizes and quality of the products as well!

In Trustpilot, the rating is 3.5. Here also, the customers have praised the selection and quality of the products. They also found the site easy to use. Finding lots of brands together made them happy as well. However, some customers were not satisfied with the return policy. They complained about it and suggested fixing it.

HerRoom Alternatives

Now let’s check out two of the competitor brands of HerRoom.

  • Bare Necessities: Bare Necessities was formed in the same year as HerRoom in New Jersey. This brand encourages women to be more confident and intimated in their first layer. It wants its customers to feel comfortable in every possible way. Just like HerRoom, this brand is also well recognized and serves their customer with lots of renowned brands.
  • Wacoal: This brand has been serving customers for more than 30 years! Its target is to boost the customer’s confidence by completing their looks. They claim to use the best materials for their various types of high-quality products. They also claim that their products are expansive and highly sustainable. They have a large number of stores all over the Mideastern region of the USA.

Frequently Asked Questions (FAQs)

Q1# Is HerRoom reliable?

Ans: Yes, you can rely on HerRoom. Most customers are very satisfied with HerRoom and its service. There were no problems with delivering the products as well. So you can feel secure after ordering.

Q2# Who owns HerRoom?

Ans: HerRoom is owned by Tomima Edmark. She is also the inventor of TopsyTail.

Q3# Does HerRoom have free returns?

Ans: No, HerRoom does not have free returns. Either you have to pay for the return shipping fee or you have to return by yourself. The return shipping fee is US$7.50.


I bet you are ready to give your would-be lingerie expert a chance!

I mentioned before that HerRoom is legit and also you have seen that HerRoom has earned a huge number of positive reviews from its customers all over the world.

Its better quality products, easy-to-use website and reasonable price make most customers trust it.

To enjoy shopping here, I suggest you try it at least once!

Leave a Comment