Is Mint and Lily Legit or Scam? (Mint and Lily Reviews)

Seeking the perfect gift for someone special? Okay, giving a beautiful jewelry piece as a gift is pretty nice, but how about something extra special? Like, personalized jewelry?

Mint and Lily is an online jewelry retailer specializing in just that! You will find all kinds of personalized jewelry gifts fit for every occasion, from birthdays to anniversaries, and more!

All is good, however, is Mint and Lily legit? Before buying jewelry items from a brand, knowing if it’s legit is important. So, let us keep reading this article and learn more about the jewelry brand.

Mint and Lily Review

Mint and Lily is the leading online jewelry brand for unique and customized jewelry items. Its founding year is 2016, and it is based in San Francisco, California, United States.

The brand designs elegant and meaningful jewelry pieces for you to feel comfortable, confident, and powerful. All their pieces come with inspiring messages, sentiments, and mantras!

Mint and Lily’s mission is to offer customized jewelry items as a reminder to all women out there on how strong, beautiful, and confident they are.

Is Mint and Lily Legit?

Alright, we got to know a little about Mint and Lily in short. Now comes the doubt, of whether Mint and Lily is legit or a scam.

Well, Mint and Lily is absolutely legit! The brand has been selling unique and meaningful jewelry pieces to millions of jewelry buyers throughout the world! On top of that, they have established a vast following online, and its products are distributed through numerous well-known brands.

Mint and Lily Products

Mint and Lily has a variety of jewelry items to offer! And as you know, personalized jewelry is their specialty!

The brand offers you beautiful initials and letters jewelry, photo jewelry, name jewelry, and several other personalized jewelry items! Other than that, you can find various other necklaces, rings, bracelets, earrings, and keychains!

What’s more, Mint and Lily has a variety of amazing gifts and collections to choose from, so that you can make someone’s day brighter!

How Expensive Is Mint and Lily?

Mint and Lily claims to offer their products at fair prices. The brand allows you to save more!

Mint and Lily’s cost to produce their items and markup are equal. While other jewelry brands’ retail markup is more than their production cost. According to Mint and Lily, their markup is 10 times less than other jewelry shops’ markup.

So you can have beautiful personalized jewelry pieces at great prices!

Mint and Lily Shipping Policy

Free shipping for U.S orders costing above $49! How exciting is this? And what about their shipping options?

For all Mint and Lily orders, Standard shipping is available, which takes 2 to 9 days to ship. And only for specific orders based on their contents and the buyer’s location, Expedited shipping option is available along with the standard shipping option. Orders via Expedited shipping will arrive within 2 to 4 days.

Now, all Mint and Lily orders costing below $49 will have a standard shipping cost of $4.95 or an expedited shipping cost of $9.95. And what about international shipping? You will be happy to know that Mint and Lily offers international shipping for the majority of countries in the world.

But you have to remember that there is no international expedited shipping available. And the international shipping cost depends on the country your item is going to be delivered.

Lastly, if your order is available in stock, then it can be shipped on the same or the upcoming day. And a personalized order may take 7 to 10 days to ship. Basically, the item you order will determine the processing and shipping time of its order.

Mint and Lily Return Policy

Mint and Lily seeks nothing but your satisfaction with its products and services. So if you are not satisfied with your order, you have 75 days from the purchase date to return the order. The brand has given its customers plenty of time to initiate a return!

But note that any customized/personalized item cannot be returned to Mint and Lily. But of course, they will replace a defective order without any extra charges, now be it a personalized or non-personalized item.

Mint and Lily will only accept a return if the returned item is unused and in its original state and packaging. The purchase receipt is also required. Give Mint and Lily about 2 weeks and they will refund you within this time after approving your return and processing your refund.

Mint and Lily Customer Feedback

Is Mint and Lily still not convincing you? Then these customer reviews will definitely change your mind!

According to Trustpilot, Mint and Lily has earned an overall rating of 4.6 out of 5 from 7,316+ customers! As you can see, the customer satisfaction of Mint and Lily is excellent! I observed that 87% of the customers were nothing but happy with their shopping experience.

The satisfied customers mainly talked about the timely delivery and exceptional customer service by Mint and Lily. But a few people complained about how they did not find their item as they desired it to be, and some did not even receive their orders.

Next is Sitejabber, where Mint and Lily is rated 4.81 out of 5 by 4,546 customers. Imagine that! It is rare to see a rating of a brand so close to being 5. This is clearly outstanding customer satisfaction!

The review site has ranked Mint and Lily 3rd among the personalized jewelry sites! You can see how popular the site is among customers. Happy customers mostly mentioned the great customer service and easy checkout of Mint and Lily. I also saw a few negative reviews mentioning their orders being delayed.

Mint and Lily Alternatives

These are some alternatives to Mint and Lily where you can find more amazing personalized jewelry!

  • Oak and Luna: Oak and Luna is an online personalized jewelry brand just like Mint and Lily! The brand was founded in 2018 and is headquartered in Tampa, United States. Oak and Luna offers a variety of high-quality personalized jewelry items along with other great jewelry designs!
  • CustomMade: CustomMade is an online custom jewelry brand founded in 2009 and headquartered in Cambridge, United States. Similar to Mint and Lily, CustomMade specializes in unique and luxurious customized jewelry pieces made from the finest materials!

Frequently Asked Questions (FAQs)

Q1# How do I contact Mint and Lily?

Ans: There is no phone number provided on Mint and Lily’s website. But you can definitely contact them by emailing or through their website by filling up their contact form. You can also directly message them on their Facebook page: MINT and LILY or Instagram page: mintandlily.

Q2# Does Mint and Lily tarnish?

Ans: Mint and Lily claims that their jewelry products are designed to never tarnish, discolor, or rust. All their products are unlikely to start any allergic reaction and are made with nickel-free material.

Q3# Where is Mint and Lily located?

Ans: Mint and Lily actually does not have any physical location. You can find all their beautiful jewelry collections and other related information directly on their website.


After going through a lot of details about the jewelry brand, are you still thinking about its legitimacy? I hope not, because at this point the answer is pretty clear, Mint and Lily is indeed legit!

Mint and Lily has everything you seek, from photo necklaces to personalized bracelets, and more! All with meaningful styles and at affordable prices!

So, go ahead and check out some of their beautiful personalized pieces now!

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