Is Ssense Legit or Scam? (Ssense Reviews)

Are you looking for a choice of the latest fashion apparel, designers, and accessories? If the answer to this question is yes, then Ssense is the right choice for you!

Ssense is a global fashion retailer famous for its amazing selection of more than 150 designer brands!

But how trustworthy is this brand? Most importantly, is Ssense legit? Want to find out? Then don’t go anywhere and keep reading this article.

Ssense Review

Ssense is the foremost online global fashion company for men and women. The brand’s founding year is 2003 and it is based in Montreal, Canada. It specializes in a huge selection of branded designer styles, curated from the best brands.

The brand has gathered public praise as an e-commerce platform and as well as a cultural content manufacturer. Not to mention, it has gained high yearly growth since its establishment.

Ssense offers its luxury products and services to around 150 countries in the world. And around 80% of the brand’s viewers and buyers are from 18 to 40 years old.

Is Ssense Legit?

After getting to know about the fashion brand briefly, what do you think about Ssense? Are you still curious about its legitimacy? Well, the wait is over!

Hear me out, Ssense is totally legit! The brand has gained a lot within these 19 years which includes a firm customer base and a vast line of products. And throughout the journey of their business, Ssense has already brought about 100 million site views monthly!

Ssense Products

Ssense offers a huge range of designer products for men and women, and as well as for kids and pets. Various branded clothing, bags, shoes, and accessories are available for both men and women.

Other than that, you will find many fitness accessories, sports, and outdoor accessories, kids’ products, pets’ products, home accessories, self-care products, and technology.

And the number of designers they offer is so high that it will take me quite a while to list down every designer’s name!

Ssense Product Price

As you know, Ssense provides a huge collection of luxury fashion products directly curated from the most popular brands and designers. So you can expect the prices of their products to be based on their brand and quality.

All womenswear is available at a price range of $15 to $10,490. And you will find all menswear at prices ranging from $25 to $7,775. Finally, other accessories, apparel, and technology at Ssense cost between $10 and $12,500.

Ssense Shipping Policy

Ssense clearly states that you should place your order before 11 AM (eastern time), so that they can ship your item the very next day. And there is a limited validity for free shipping and Ssense will notify you about its expiry date at least 2 days earlier through an email or their website and app.

You should know that Ssense offers 3 types of shipping, which are Express shipping, Standard Shipping, and Priority Shipping. The shipping time for each shipping method actually depends on the country your item is shipped to.

Express shipping takes 3 to 7 days more or less to ship your order, while Standard shipping takes 2 to 5 days more or less. And Priority shipping will take at least 2 days to ship your order. Again, the time isn’t fixed as it may vary from country to country.

And of course, Ssense offers international shipping to most of the countries. International orders are shipping via Express shipping.

Ssense Return Policy

Who doesn’t like the idea of free return shipping? If you are from the United States, Canada, or Japan, then you will be offered free return shipping! To return your order back to Ssense, you have to follow their return policy which they have clearly stated for the customers.

Firstly, you have to make sure to request your return within 30 days from the date of delivery. Secondly, the item you return should not be used or changed in any way, which means it should be in its original state. And thirdly, remember to include the tags, labels, and original packaging of the product.

And one more thing, Ssense will not accept any final sale products. You will get your refund if Ssense approves your returned item. But you have to give them at least 5 days for processing your item.

Ssense Customer Feedback

You can rely on the brand reviews from customers as they are just like you, and have had a shopping experience with the brand in question. So why don’t we see some of the reviews on Ssense?

Trustpilot shows that Ssense has earned a rating of 4.4 out of 5 from 42,492+ customers! As you can see, the customer review of Ssense is excellent overall!

Around 87% of the customers were generally happy with the fast delivery and reliable customer service of Ssense. But a small number of customers gave negative feedback mostly due to their orders not arriving or receiving the wrong item.

Then comes Sitejabber, which shows a customer rating of 3.35 out of 5 by 1,017+ reviewers, which is also good customer satisfaction overall. The site even ranked Ssense 3rd among the designer clothing sites! It means the brand is really popular among its buyers!

I noticed that a lot of customers were impressed by the fast delivery and perfect condition of their order from Ssense. A few of them, however, complained about their orders being canceled without explanation and also mentioned the poor customer service of the brand.

Ssense Alternatives

There are various other fashion brands similar to Ssense that can offer you products or services just like the brand. So if you want, you can check out these great alternatives to Ssense.

  • Bluefly: Bluefly is also an online fashion brand for luxury designs just like Ssense. The brand was founded in 1998, and its headquarters is in the United States. The brand offers luxury apparel and accessories at great discounts, and curates its designer products from popular brands like Gucci, Prada, and others.
  • Mr Porter: Mr Porter is a popular fashion brand for designer products for men. It was founded in 2011 and is headquartered in England. Similar to Ssense, the brand offers a huge collection of stylish designer clothing and accessories at great prices.

Frequently Asked Questions (FAQs)

Q1# Can I cancel my Ssense order?

Ans: Yes, you can cancel your order from Ssense. But it is possible only before the order undergoes the packaging or shipping process. You have to cancel your order using your Ssense account in order to fill out the details and send Ssense a cancellation request.

Q2# How to return my Ssense order?

Ans: You have to send a return request using your Ssense account to return your order. You can also get in touch with their customer service team to help you with your return. If you order your item without a Ssense account, even then you have to create an account to initiate the return.

Q3# Is Ssense authentic?

Ans: Yes, Ssense is 100% authentic! All orders shipped by Ssense go through a strict quality check. And there are some products that contain the authenticity proof of their designers, like a dust bag, authentic packaging, a card of authenticity, and so on.


Did you find your answer on whether Ssense is legit or a scam? Well, I’m positive that we have the same answer. Ssense is indeed legit!

Top-quality products, designers, and accessories, all in one place! And that too with great prices and guaranteed authenticity!

So what are you still doing here? Hurry up and check out their amazing products now!

Leave a Comment