Is Torrid Legit or Scam? (Torrid Reviews)

In real days and time, everyone needs more than one size option for fashion. To make a way for realistic change in the fashion world, the brand Torrid is here.

Torrid was born to encourage people to embrace their natural bodies, average and plus-sized. They offer a variety of clothing and accessories, all ideal for an average person at Torrid.

But before you start your fashion journey with this wonderful brand, let me first dig up so info. ‘Is Torrid legit?’ is my main question and I intend to find out the truth.

Torrid Review

Torrid is a fashion company running since 2001 specializing in plus-sized clothing and accessories. They were founded as part of the Hot Topic fashion brand, a very popular label in the USA.

Owned by Sycamore Partners, Torrid is now an individual brand catering to curvy people. They sell from sizes 10 to 40 and sell thousands of collections each season.

There are around 600 stores in the United States of America and one international store in Canada. They also have featured several celebs and models for their marketing and fashion shows.

Is Torrid Legit?

Let’s move the main question out of the way, so that we can move on to better things.

So, yes, Torrid is legit, but be careful when it comes to ordering from their website. As part of the Hot Topic Group, Torrid has been in business for quite a long time. They cater to all kinds of sizes and is mentioned in the plus-sized community a lot.

But how does Torrid fare in terms of products?

Torrid Products

Torrid is of course known to sell clothes in sizes 10 up to 30. They sell a variety of items but mainly stick to clothing and accessories.

They have a wide range of dresses such as short dresses, maxi dresses, and midis. They also have beautiful and trendy jackets, coats, tank tops, and cardigans.

If you are more into jewelry, they have collections of earrings, rings and such. Their shoes and boots collections are also worth exploring and buying.

Torrid Products Price

Torrid is pretty reasonable compared to other brands and sites. Their dresses range from $20 and can go up to over $100.

The same goes for jackets and coats, ranging from $15 and can rise up to $200. They constantly have sales, and currently, everything is going over 50% off.

The least expensive items are their jewelry and lingerie items, from as low as $6 to $55. If you want the lowest prices, then be sure to check out their clearance section.

Torrid Shipping Policy

Torrid ships to over 150 plus countries all over the world and also inside the USA. They offer free shipping if you buy over their minimum limit.

For domestic shipping, deliveries can range from 2 to 4 business days. If you are ordering internationally, then you need to give them 7 to 14 business days.

They also have express shipping which hardly takes 2 days and overnight for next-day shipping. There is a shipping charge for faster shipping between $28 to $38.

Torrid Return Policy

Torrid has a 60-day grace period for all returns. They must be in unused conditions and with all tags attached.

If you must return any item, you have to allow them 1 to 2 weeks to process. They will also charge you a fee of $6 for return shipping.

Some items are non refundable, such as earrings and lingerie including bikinis. You also cannot return makeup and leggings for hygiene issues.

Torrid Customer Feedback

Torrid has pretty dismal reviews online, I must admit and as always, I bring you the truth. By the looks of it, Torrid has plenty of room to improve.

Trustpilot says that Torrid only deserves 1.8 out of 5 stars based on more than 300 reviews. This shows that the label is inconsistent with their service and policies. Most customers demanded that their returns be accepted which Torrid mostly failed to do so.

Site Jabber also has similar views about Torrid with its 1.76 stars out of 5 based on 200+ reviews. They also said that customers complained about faulty deliveries and payment issues as well as dishonoring return policies. Among other plus-sized apparel websites, Torrid is positioned at 96th rank.

Torrid Alternatives

Since reading all the customer reviews of Torrid, I was determined to find other options. These two should do the trick.

  • Eloquii: Eloquii is a big competition to Torrid and they also cater to the plus-size community. They have beautiful trendy products and fashion all fit for a stylish person.
  • Fabletics: If you’re looking for plus-sized athletic clothes such as leggings and sports bras, look no further than Fabletics. Owned by Kate Hudson, the brand is very popular among people and they don’t discriminate against any size!

Frequently Asked Questions (FAQs)

Q1# Can I order products from Torrid apart from using the website?

Ans: Yes, you can order by telephone as well by using their phone number. You just need to have the item code number in hand and your details.

Q2# Does Torrid have an app for iPhone and Androids?

Ans: Torrid has an app for both iPhones and Androids which you can download from the Playstore or Apple store. You can shop using the app from anywhere you go and at any time. You can scan all the codes and pay through your phone.

Q3# Are gift cards available to purchase at Torrid?

Ans: You can definitely buy gift e-cards at Torrid at different price points. All you have to do is log into your Torrid account, choose your desired card and pay. You can even cancel if the date is in the future.


Now that you have all the information about Torrid in your hands, what do you think? Are you still in a dilemma, asking yourself ‘Is Torrid legit?’

Despite the pitiful reviews, you never know unless you try it. They might end up surprising you and it could be your next stop for all your wardrobe upgrades.

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